Turbo mode will run unit for 1Hr at -5oC (minus five)
Party mode takes unit to -5oC (minus five), so its really cold and firing during entertaining. It is important to take unit OUT of this mode by pressing the "Party Mode" button once. If you leave in party mode unit will eventually ice up and could cause long term damage to compressor.
Does this sound like your particular issue?
If so, enter your contact details and short message and we will get in touch with you.